Travel Agency Audit System (TAAS)

Product Summary



The Travel Agency Audit System (TAAS) program systematically audits air tickets sold for travel agency fare and commission claims and issues/adjudicates the debit memos generated as a result.

Key Features



The TAAS Program Includes:

  • 100% audit of ARC/BSP generated tickets for proper commission deduction
  • Audit of appropriate filed and agreed fare applications
  • Audit of ancillary charges
  • Timely resolution of air ticket credit card chargebacks and BSP reversals
  • Issuance and adjudication of debit and credit memos to the travel agencies as a result of the audit process. Monies remitted by travel agency directly to the carrier via the Airlines Reporting Corporation (ARC)
  • Monthly reports summarizing debit memos:
  • Issued
  • Paid/canceled
  • Outstanding
  • Collection status
  • Summary of Consolidated Agency Sales
  • Combined Agency Sales Forecast vs. Actual by Territory and Region
  • Summary of Combined Agency Sales Forecast vs. Actual by Region
  • Travel Agency Account Tracking by Account, District or Region
  • Industry Top 5000 Producing Agents (International and/or Domestic)
  • Able to Work with You to Design Reports that Meet your Specific Needs

The TAAS Program:

  • Creates a "receivable" and a tangible revenue stream from debit memos issued and paid
  • Reduces fare and commission abuses
  • Recoups lost revenues
  • Acts as a deterrent to fraudulent practices
  • Gains the respect of the agency community
  • Creates negotiating leverage, even if some or all of the debit is waived
  • Relieves the client of the time consuming and sometimes unpleasant collection process

Report Descriptions


REPORT DESCRIPTION
AC-1 ARC SALES SUMMARY
AC-2 REVENUE DISTRIBUTION REPORT
AC-3 REVERSAL REPORT
AC-4 WEEKLY DEBIT MEMO REPORT
AC-5 MONTHLY DEBIT MEMO PAID/CANCELED REPORT
AC-6 MONTHLY OUTSTANDING DEBIT MEMO REPORT
AC-7 MONTHLY COLLECTION REPORT